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Service Operations Management: Strategy, Design and Delivery Service Operations Management: Strategy, Design and Delivery by Chris Hope, Alan Muhlemann

Service Operations Management: Strategy, Design and Delivery

by Chris Hope, Alan Muhlemann


ISBN 13: 9780131499157

Format: Paperback (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 02 May 1997

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Used : $3.48